Sub-processor List
Last updated: September 2026 · Version 1.1
Scope
This page lists the sub-processors that EVE NeuroSystems LLC ("EVE") engages to provide and support the EVE AI Core platform and related Services. It supplements Section 6 of the Data Processing Addendum (DPA). For customers who have executed a DPA, EVE provides prior notice of changes to this list as described below.
1. General Authorization
Under the DPA, the customer (Controller) provides a general authorization for EVE to engage sub-processors to support the Services. EVE imposes data-protection obligations on each sub-processor that are no less protective than those in the DPA, and remains responsible for each sub-processor's performance.
2. Infrastructure Sub-processors
The following named providers operate the core hosting and edge infrastructure of the Services:
| Sub-processor | Service provided | Region |
|---|---|---|
| Amazon Web Services, Inc. (AWS) | Cloud compute, storage, managed database, container, secrets, and network hosting of the Services | United States |
| Cloudflare, Inc. | Edge network, CDN, DNS, TLS termination and DDoS protection for the public site and API; cookieless page-view analytics on the public site | Global edge network (US-configured origin) |
3. Functional Sub-processors
EVE also engages the following named providers for specific functions. Some operate only where the relevant feature is enabled.
| Sub-processor | Service provided | Region |
|---|---|---|
| Amazon RDS (PostgreSQL); Redis, MongoDB, and Pinecone where enabled | Operational databases, caching, and vector / semantic stores (where not provided directly by AWS) | United States |
| Amazon Simple Email Service (Amazon SES), operated by Amazon Web Services, Inc. | Transactional email — account, security, and billing notifications | United States |
| Stripe | Subscription billing and payment processing for paid plans | United States |
| Sentry (where configured) | Error monitoring and service reliability | United States |
4. Large Language Model Providers
EVE's governance evaluation is deterministic and does not transmit customer request content to a third-party LLM provider. Where a customer elects to enable an LLM-backed feature — by choosing to route requests to a provider or by supplying its own provider keys — the selected provider acts as a sub-processor only for that routing, on the customer's instruction. EVE-operated interactive surfaces, including the public demonstrations on this website, run on EVE-operated inference infrastructure in the United States and do not transmit input to a third-party LLM provider; if that changes, the provider will be named in this list before the change takes effect. Self-hosted and on-premise deployments can operate with no third-party LLM sub-processor.
5. International Transfers
The Services are primarily hosted in the United States. Where applicable, EVE and its infrastructure sub-processors rely on appropriate transfer mechanisms, including the European Commission's Standard Contractual Clauses (and the UK Addendum where relevant), as described in Section 12 of the DPA.
6. Notification & Objection
EVE will notify customers who have executed a DPA at least 30 days in advance of any intended addition or replacement of a sub-processor. A customer may object on reasonable data-protection grounds by written notice within 15 days of receiving that notice; if the objection cannot be resolved in good faith, the customer may terminate the affected part of the Services. To request the current named list, to subscribe to change notifications, or to raise an objection, contact [email protected].
7. Contact
For data-protection matters, contact EVE NeuroSystems LLC at [email protected] or [email protected]. See also the DPA, Privacy Policy, and Legal Center.
Data subjects and supervisory authorities in the EEA and the United Kingdom may also contact our Article 27 representatives, listed in Section 7C of the Privacy Policy and Section 12A of the DPA.
Stay notified
Customers under a DPA can subscribe to sub-processor change notifications by emailing [email protected] with the subject "Sub-processor notifications."